At Mona Grooves, your privacy is our priority. We are committed to protecting the personal information you share with us and ensuring transparency about how we use it. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
Information We Collect
When you visit our website or make a purchase, we may collect the following types of information:
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Personal Information: such as your name, address, contact number, and email address provided during checkout or inquiry.
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Transaction Details: information related to your purchases and order preferences.
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Technical Information: including IP address, browser type, and device information to help us improve our website performance and user experience.
How We Use Your Information
We use your information to:
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Process and deliver your orders
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Communicate with you regarding your purchases or inquiries
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Provide customer support and resolve issues
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Send updates about promotions, offers, or new products (only if you’ve opted in)
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Improve our website, products, and overall service
Data Protection and Security
We take the security of your personal data seriously. All information shared with us is protected through secure servers and encryption methods. We do not sell, trade, or rent customers’ personal identification information to others.
Sharing Your Information
We may share limited information with third-party service providers who help us operate our business, such as delivery partners and customer support systems. These parties are obligated to keep your information secure and only use it for the intended purpose.
Cookies
Our website may use cookies to enhance user experience. Cookies help us understand user preferences and improve site functionality. You can choose to disable cookies through your browser settings, but some features of the site may not function properly without them.
Your Rights and Opt-Out Instructions
You have the right to access, update, or request the deletion of your personal information at any time.
If you no longer wish to receive marketing emails or promotional content from us, you can opt out by following the unsubscribe link included in our emails or by contacting us directly at [email protected].
Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Changes to This Privacy Policy
Mona Grooves reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated date. We encourage users to check this page regularly to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: [email protected]